Frequently Asked Questions

ORDER
How to place an order?
Modify / cancel order
Stock
Status of your order
Payment Methods
Order confirmation
DELIVERY
Delivery Method
Delivery charges
Delivery term
Delay in delivery
Backorders

RECEPTION
Wrong content
Incomplete contents
Damaged content
Returns
Warranty

ACCOUNT
Forgot your password
Changing your account

COMPANIES
Invoices
Payment after receipt

PRODUCTS
Special requests
Assortment web shop <-> Shop
Stock web shop <-> Shop
 


ONLINE

Have you still not found the answer to your question? You can always contact us by email (helpdesk@gotron.be) or by telephone +32 53 78 30 83. 

PERSONAL

Visit one of our stores for a personal contact with our employees. You can find our contact details and opening hours through ‘our shops’.
Gotron Aalst - Gotron Gent - Gotron Hasselt.